Frequently Asked Questions
Why should I use Phone Repair Centre for a repair?
Your smartphone or device is precious to you. Our technicians undergo strict training and regular testing to ensure they have the experience and qualifications to repair all leading devices. Your device will be in safe hands.
How long does a repair take?
We pride ourselves on an express repair service. Common devices can be repaired in-store within 30 minutes.
What should I do before handing over my device?
Whilst your device is in safe hands with us, it is always recommended that you back-up your device and reset back to the factory settings beforehand for security purposes.
Does my phone come with warranty?
There is a warranty on all device repairs. Warranty periods depend on a specific type of repair done.
How long will my repair take?
On average, in-store repairs take 30 minutes!
To help reduce your wait time in store why not book an appointment online.
How does the walk-in service work?
Our walk-in service allows you to have your phone repaired straight away! You can see the time required for each repair when you book on our website.
If I use Phone Repair Centre will this void my Manufacturer’s warranty?
Like most third-party repair services, use of our service can void your manufacturer’s warranty. The good news is we provide our own warranty for all our repairs.
I only have a small crack on my screen do I need a full-screen replacement?
Yes, we do a full-screen replacement regardless of the size of the crack in your screen and all our screen replacements come with warranty!
Are we an Apple authorized supplier?
Phone Repair Centre is the alternative repair service to Apple and it's subsidiary suppliers. We are an express service that utilizes the highest quality parts that are quality controlled.
Are Phone Repair Centre screens original Apple / Samsung and other brand parts?
Although we are an alternative repair service to Apple and others, we use the best available compatible screen/parts. Our parts are also QC tested to ensure durability and safety.
We are confident in the quality of our screens so much so that we offer our own warranty!
Why does Phone Repair Centre ask for my PIN or password before repair?
Providing your pin/passcode before the repair is completely up to you!
We advise everyone to provide this information as our technicians need to verify that the device is in full working order before you collect it!
They undergo a series of tests that include touch sensitivity and camera. At no time will they access your personal information or intrude on your privacy.
Do Quick Fix Phone Shop offer support after repair?
Yes! You can visit our store or call us at 01923 518753
Does Phone Repair Centre have any special offers and deals at the moment?
Yes! You can find all our latest offers here.